Thank you for your interest in Affordable Shade Patio Covers.
Customer service is one of our core values at Affordable Shade Patio Covers. We assure you we will get back to you promptly, and we will keep open lines of communication with you throughout the entire process. Our goal is to listen to your needs, offer our design experience, construction knowledge, and work together to design your project to stay within your desired budget.
Here’s what to expect next
You’ll receive a call or an email from Michelle to schedule an appointment. Our business hours are from 8:00 – 6:00, Monday – Friday. She’ll ask you a few quick questions about your project. We’d also like to know how you found out about Affordable Shade Patio Covers. Many of our new customers are referrals from our past customers. We pass on a $100 ‘thank you’ to your referring friend or neighbor if you decide to build with us. So please let us know how you heard about Affordable Shade Patio Covers.
During your appointment, your project manager will meet with you to discuss design ideas and budget. He’ll take measurements and pictures of your house and review your survey for easements and build lines. Each one of our outdoor living projects and patio covers are different, so we take great care to get the quote exactly right with the correct design, price and details of the scope of workmanship you can expect. We try our best to get you a same-day quote, but some projects require a little more time. You’ll receive an on-the-spot quote and a follow-up emailed copy from our office. We don’t use high-pressure sales methods. Instead, we like our clients to be 100 percent informed about our process and their options.
If you have any questions, please feel free to give us a call at 713-574-4969.